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If you are experiencing difficulty in the installation or functioning of ODYSSEY, please refer to the FAQs
before contacting customer support.

If requesting support by e-mail please include the following information:


•  Brief description of the problem

•  Wavefunction software title and release number (e.g., Odyssey Molecular Explorer Instructor's Edition, Version 5.3.0)

•  Description of the computer and hardware (Manufacturer, processor, video card, RAM, etc.)

•  Operating system (e.g., Windows 10 Home 64-bit)

Including this information will facilitate a faster resolution, please be as thorough as possible.

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